Privacy Policy
Mehran Logistics Platform is committed to protecting the rights of its visitors and maintaining the confidentiality of sensitive information. This security and privacy statement has been prepared to disclose the policy followed in collecting information on the platform.
Collection and Use of Electronic Information
The platform’s servers automatically capture your Internet Protocol (IP) address when you visit the platform. (Your IP address is the unique number assigned to your computer, allowing other devices connected to the internet to identify the source of outgoing data and collect some information, such as browser type and search engine, without identifying your personal identity).
Mehran Logistics Services Company uses your IP address to diagnose issues occurring on the platform’s servers and conduct the necessary statistics to measure platform usage (such as the number of visitors and the language of the computer used). The company does not allow any external entity beyond its technical team to access your IP address except in cases required by regulations in the Kingdom.
Secure Information Transmission
Mehran Logistics Services Company makes every effort to protect the information provided by users according to best practices. It encrypts sensitive information and data that must be kept confidential in compliance with regulatory requirements.
Cookies
The platform stores what is known as Cookies on your device when you visit it. Cookies are data that uniquely identify you as a user and may be used to enhance your familiarity with the platform and better understand the platform’s user base.
Most browsers are initially set to accept cookies, but users can reset their browser settings to refuse all cookies or notify them when cookies are being sent. However, please note that some platform services may not function properly if you reject cookies. Mehran Logistics Services Company links the information stored in cookies with any personally identifiable information you provide on the platform.
Protection of Personal Data
Mehran Logistics Services Company affirms that protecting your personal data is one of its top priorities. This data will only be available to entities that the company is required to share with when necessary. Access to this information will only be granted to those responsible for providing platform services. However, your electronic comments and posts uploaded to the platform for publication or interactive service use are not considered "personal data" in this context.
:We are committed to
- Not collecting any of your personal data without obtaining your consent in the manner outlined in this policy.
- Collecting only the data you enter, limited to the minimum personal information required to fulfill the purposes stated in this policy.
- Continuously reviewing this policy to ensure its compliance with updates to relevant laws and regulations, with users being notified of updates as they occur.
Definitions
- Personal Data: Any statement that leads to your specific identification or makes identification possible, either directly or indirectly. This includes your name, personal ID number, addresses, contact numbers, license numbers, records, personal property details, fixed or moving images of an individual, and other personal information. These are collected for private sector registration and for individuals processing personal data for purposes beyond personal use.
- Sensitive Data: Any personal information related to an individual's racial or ethnic origin, religious, intellectual, or political beliefs, as well as security and criminal data, biometric data that determines identity, genetic data, health data, and more.
The Platform
The term platform in this policy refers to the platform used for business sector information.
Personal Data We Collect
- Name
- Date of Birth
- Identification Number
- Mobile Number
- Email Address
Legal Basis for Collecting Your Personal Data
Personal data is collected directly from its owners in accordance with the Personal Data Protection Law issued in the Kingdom of Saudi Arabia. According to the law:
- Explicit consent must be obtained from the data owner after informing them of the purpose of collection (Article 5 of the Personal Data Protection Law).
- In some cases, data may be processed without consent if it is necessary to achieve a legitimate interest and contacting the data owner is impractical (Article 6 of the Personal Data Protection Law).
- We commit to using your data solely for legitimate and lawful purposes, taking all necessary measures to protect your privacy and ensure data security.
Purpose of Collecting Your Personal Data
We process the personal data obtained for the following purposes:
- Verifying user identity and contact details, ensuring that their data is linked to requests, complaints, or other platform tools.
- Receiving and processing complaints or responding to inquiries.
- Tracking requests, complaints, or compliance follow-ups.
- Managing administrative relationships with data protection officers in organizations.
Use of Your Personal Data
We do not use your personal data collected directly or indirectly except to fulfill the specific purposes stated in this policy or for the legal purposes specified in the Personal Data Protection Law and its implementing regulations.
Collection of Your Personal Data
We collect only the personal data you disclose or provide voluntarily.
Processing of Sensitive Data
We will not process your sensitive data unless we obtain your explicit consent for such processing.
Legal Basis for Processing Your Personal Data
The legal basis for processing your personal data is consent. The platform processes your personal data after obtaining your prior and explicit consent. (This legal basis applies only to personal data collected voluntarily and does not apply to legally mandated processing activities.)
Storage of Your Personal Data
We store your personal data in Saudi Arabia in a secure and reliable environment at the National Information Center. We use administrative, regulatory, and technical safeguards when storing your data. Data is retained according to our legal obligations and is securely destroyed when the purpose of collection ends. Destruction is carried out securely so that data cannot be accessed or recovered.
Sharing Your Personal Data with Third Parties
Your personal data is not disclosed to third parties without your consent or a legal basis as stipulated in applicable regulations.
Entities that may receive or access your data include all service providers operating through the platform.
Consequences and Risks of Not Providing Personal Data
To receive services from the platform, user identity verification is required.
Not providing personal data may lead to:
- Inability to use platform services.
- Inability to customize services to enhance user experience.
Your Rights Regarding the Processing of Your Personal Data
Under the Personal Data Protection Law, you have the following rights:
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Right to be informed: You have the right to be informed about the legal basis for collecting your personal data, its purpose, and to ensure it is not processed for purposes inconsistent with its collection or in situations not specified in Article 10 of the Personal Data Protection Law.
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Right to access your personal data: You have the right to request a copy of your personal data by emailing info@mahran.com.sa, and it will be provided within 30 days.
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Right to request correction: You can request modifications or updates to inaccurate, incorrect, or incomplete personal data by emailing info@mahran.com.sa, and it will be reviewed, updated, and you will be notified within 30 days.
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Right to request deletion: You can request the deletion of your personal data in accordance with regulatory requirements by emailing info@mahran.com.sa.
Submitting Complaints or Objections
If you cannot exercise your rights under the Personal Data Protection Law, if your privacy is violated, or if your personal data is leaked, you can file a complaint against the violating entity through the complaints section on the platform care@mahran.com.sa.
If you have any concerns regarding your personal data or our compliance with the Personal Data Protection Law, you can file a complaint by contacting the Personal Data Protection Officer at info@mahran.com.sa.
Other Websites
This Privacy Policy applies only to the Mehran Logistics electronic platform. If you are redirected to another website through the Mehran Logistics platform, you must read that website's privacy policy to understand its security and data privacy practices.
